Frequently Asked Questions
Shipping & Delivery
We'll deliver the item to your doorstep for absolutely free.
Yes! We are happy to offer shipping worldwide.
The packages usually arrive at your doorstep between 7-19 days after you place your order depending on your location.
In extremely rare cases, it may take a bit longer. Factors such as bottlenecks in shipping and delays at customs may impact delivery time.
But don't worry, if anything happens to your order during shipping, we will make it right for you.
We offer Standard International Shipping, and you can expect to receive your package(s) through your local carrier (USPS, etc. if you are located in the US) once it passes through customs.
Times will vary depending on multiple factors, including seasonality, backlog, and the speed of your local carrier.
We currently offer PayPal and Credit/Debit Cards as the payment method.
Absolutely! You can just proceed to payment by entering all the correct information on our checkout page, or use the "Guest Checkout" provided by PayPal and place order with your credit/debit card.
Yes! Therefore, it is important to make sure that you're entering the right email address.
Return & Refund
Contact us as soon as possible if you wish to cancel your order. We usually ship items out within one (1) working day, so we cannot guarantee any changes will be made. It is your responsibility to ensure you check out the correct items and shipping info.
You can contact us (email@example.com) regarding the issue. Proof of faulty item and purchase receipt are required for a refund or replacement.
No worries! You can claim for a refund and/or replacement. Depending on the situation, it could be that the package got lost or a delayed delivery. You might still receive the item afterwards!